Privacy Policy

Scope

This Privacy Policy applies to Nexstrive Services websites, apps, and services. If a particular app or service provides its own privacy notice, that notice takes precedence for the matters it covers. This policy applies to anything not covered by that notice.

Information we collect

Depending on the service you use, we may collect:

• Information you provide, such as your name, contact details, account information, messages, files, and other content you submit.
• Technical information, such as your IP address, device and browser details, timestamps, diagnostic data, and basic usage information.
• Transaction information, such as purchase, subscription, and invoice details. Payment providers process payment-card information under their own terms and privacy policies.
• Information from connected services, when you choose to link or use a third-party integration.

Not every service collects every type of information listed above.

How we use information

We use information to:

• provide, maintain, and improve our services;
• create and manage accounts, purchases, and subscriptions;
• respond to enquiries and provide support;
• protect our users, services, and business from fraud, abuse, and security threats;
• send service-related notices and, where permitted, information about our services; and
• meet legal, regulatory, and contractual obligations.

How we share information

We may share information:

• with service providers that help us host, operate, support, communicate, or process payments;
• with a third-party service when you choose to use an integration or feature that requires it;
• when required by law or reasonably necessary to protect rights, safety, and security; or
• as part of a merger, sale, financing, or transfer of all or part of our business.

We do not sell personal information to data brokers or advertisers.

Storage, security, and retention

Information may be processed in countries where we or our service providers operate. We use reasonable administrative and technical safeguards, but no system can be guaranteed completely secure.

We keep personal information only for as long as needed to provide the service, meet our legal obligations, resolve disputes, and enforce agreements. Retention periods vary by the type of information and the service involved.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also withdraw consent where our processing relies on consent. Some information may need to be retained where required by law or for legitimate business purposes.

You can manage available account and communication settings within the relevant service, or contact us to make a privacy request. We may need to verify your identity before completing a request.

Children

Our services are not intended for children unless a particular service clearly says otherwise. If you believe a child has provided personal information without appropriate permission, please contact us.

Changes to this policy

We may update this policy as our services or legal obligations change. We will post the updated version here and change the date above. Where required, we will provide additional notice.